Defender DVR Instruction Manual download pdf (Page 3)

SN501-16CH

PRODUCT WARRANTY INFORMATION

Please visit our website at www.defender-usa.com

for information about your product’s warranty.

We take quality very seriously. This is why all of our products come with a one year warranty from the original purchase date

against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the

following methods:

Phone: 1.866.946.7828 DEFENDER Canada DEFENDER USA

Fax: 1.888.771.1701 4080 Montrose Road 60 Industrial Parkway

Email: suppor[email protected] Niagara Falls, ON Cheektowaga NY 14227

Website: www.defender-usa.com Canada L2H 1J9 USA 14305

Warranty Terms

1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship and

materials. This warranty includes but is not limited to the repair, replacement or refund of the purchase price at Defender’s

option.

2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with

contrary to the applicable instruction manual.

3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.

4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and

no other warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims not

specically mentioned in this warranty.

5. This warranty does not cover the shipping cost, insurance or any other incidental charges.

6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization form with

complete return instructions. When returning the product for warranty service, please pack it carefully in the original box with

all supplied accessories, and enclose a copy of your original receipt, the completed RA form, and a brief explanation of the

problem (include RA #).

7. This warranty is valid only in Canada and the continental U.S.

8. This warranty cannot be re-issued.

WARRANTY INFORMATION

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Defender DVR Instruction Manual Page 3